Last updated June 2026
A booking is confirmed once a signed agreement and required deposit (typically 50% of the total package price) are received. The remaining balance is due on or before the event date unless otherwise agreed in writing.
Deposits are non-refundable once a booking is confirmed, as they reserve your date and turn away other inquiries. If you need to reschedule, we'll do our best to accommodate a new date based on availability, at no additional fee within 90 days of the original date.
We reserve the right to moderate, reject, or remove any song request, photo, or message submitted through the event page or SMS that we determine to be inappropriate, offensive, or unsafe for the event environment.
Client is responsible for providing adequate power, space, and a safe environment for our equipment. We are not liable for delays, damages, or service interruptions caused by venue conditions outside our control (e.g. power outages, severe weather, venue restrictions).
Unless otherwise agreed in writing, we may use photos and video captured at your event for portfolio and marketing purposes. Contact us if you'd prefer to opt out of this.
Tips submitted through the event page are processed via Stripe and go directly to event staff. Tips are voluntary and non-refundable.
We may update these terms from time to time. Continued use of our booking and event services after changes are posted constitutes acceptance of the updated terms.
Questions about these terms? Email us at hello@fotoxlpro.com.